Thank you for visiting and shopping in DEDEPU. The following are the terms and conditions of our shipping policy.

 

Order Processing

Order processing starts within 1-2 business days, so please make sure your order is correct before you hit the submit button. You will receive a tracking number via email once the order is shipped.

Shipping Countries

We can ship to most countries in the world. To check if the shipment is available to your country, please enter the checkout page by adding the product to your shopping cart.

Shipping Rates

All the orders on dedepudive.com have standard shipping, and the shipping charges are automatically calculated and displayed at checkout.

Taxes & Duties

Shipping on all orders does not include any applicable fees, taxes (for example VAT), and duty charges that are levied in your country on international parcels. These vary from country to country. You are responsible for these so please be prepared to pay an extra customs fee or local tax in order to receive your package.

How long does it take?

Orders typically take 5-9 days to deliver but can take longer for some destinations. It ultimately depends on where you live and what you've ordered. We wish we could be more concrete than that but due to the complexities of international shipping we cannot. Keep in mind that customs can hold a package for a number of days.

If you haven't received your order within 20 days please let us know at officialdedepu@gmail.com and we will investigate.

Standard Shipping

We will use UPS & FedEx & DHL or others to ship your order out unless otherwise requested. You can track the shipping status with the tracking number provided on your order detail page.

If you are having any issues with your delivery please try to resolve it directly with the carrier first since they are best placed to be able to assist. If all else fails, feel free to contact our support team at officialdedepu@gmail.com and we will try to help out if we can.